Receptionist / Front of House

About the role

Our client, a professional services firm in Chester city centre, is looking for a Receptionist to be the face and voice of their business. Based at a smart, modern front desk, you'll welcome clients and visitors, manage a busy switchboard and keep the front of house running like clockwork. This role suits someone who genuinely enjoys dealing with people and takes pride in first impressions — the firm's clients are often visiting for important meetings, and the warmth and professionalism of their welcome matters. You'll also support the office team with administration between front-of-house duties, so no two days feel the same.

What you'll be doing

• Welcome visitors, manage the signing-in process and look after them until their host arrives
• Answer, screen and route incoming calls on a multi-line switchboard
• Manage meeting room bookings, refreshments and room set-up
• Handle incoming and outgoing post, deliveries and couriers
• Keep the reception area, meeting rooms and kitchen presentable throughout the day
• Book taxis, travel and lunches for client meetings
• Update visitor logs and access passes in line with security procedures
• Provide administrative support — typing, scanning, filing and data entry — between front-of-house duties

What we're looking for

• Customer-facing experience — reception, hospitality, retail or similar
• A naturally warm, professional and unflappable manner
• Clear spoken and written English
• Reliable timekeeping — the desk opens on time every day
• Smart personal presentation
• Working knowledge of Microsoft Outlook and Word
• Switchboard or corporate reception experience (desirable)

The package

• £25,000 – £26,500 depending on experience • 23 days holiday plus bank holidays, rising with service • Company pension scheme • Chester city-centre location, close to public transport • Friendly, sociable office with regular team events